Last updated: October 10, 2026
Our bands are personal items. We do not accept returns or offer refunds for change of mind once an item has been opened or worn.
Damaged, defective or wrong items
If your item arrives damaged, does not work as described, or is not the item you ordered, tell us within 7 days of delivery and we will replace it or refund you. Please email bondsbandonline@gmail.com with your order number and a clear photo of the problem.
Approved refunds are issued to your original payment method. Your bank may take several business days to show the refund. The original shipping fee is refunded only if the error was ours.
You can ask to cancel an order before it has shipped by emailing us. Once an order has shipped it can no longer be cancelled.
Nothing in this policy limits your rights under UAE consumer protection law.
Email bondsbandonline@gmail.com
